TOUGHOUT Thunderstorm Gazebo 3x4.5M - White

well so far Toughout has survived heavy rains and strong winds so look forward to many more summers - we are well pleased with this product

Can’t thank you all enough for the Thunderstorm Gaezbo, surprised us all on the awesome quality and rigidity of it, it’ll make are summer.

Unlike all other gazebos, there are no straps that go around the poles to secure the canopy to the frame. The only fittings are squares of velcro which is not enough even in slight winds. After 1 use the velcro was not as sticky. The only thing really keeping the canopy on is the corner guy ropes, and it is like a giant sail as there are no vents in the top. Perhaps I expected too much from a 'thunderstorm' ... but I would think straps to secure the canopy would be common sense. The side is just one big side which is not ideal if you just want one side up. It doesn't leak and it's easy to put up.

Upon opening the box it was pretty clear that there was damage all over the frame. Nothing that would cause it to collapse or fall apart but there was minor dents, scratches, paint chunks missing all over. I wasn’t overly concerned about that but thought it was a bit poor for a brand new item to show up with that much damage on it. I put the canopy over the frame and later that day we had a very light shower come through, once it passed and the canopy dried there was streaks all over the canopy cover where the rain had bleed the colour out and all over the ground. This has left stain marks over the canopy. My previous gazebo from you guys never did this but I had the light grey colour not the white one I ordered this time. After using it for the 2 days over the weekend I wish I didn’t buy it.

Laughable delivery. I was testing for replacement of our market but would not waste my time as their delivery and customer service is so terrible.