Shipping Information

Delivery Cost
Your delivery options and cost can be found on product page and in the cart using our shipping estimator. The fees may vary depends on the numbers of item purchased, size and shape of an item, and your residential addresses.

Delivery Time Frame
Delivery time usually takes 3-5 working days to North Island major cities and 5-7 working days for South Island major cities from dispatch and please allow an extra or two for rural deliveries.
We always endeavour to dispatch your order within 1-2 business days, however, if your order during a sale or a holiday period, dispatch can be delayed for a short period of time due to high volumes.
You will receive an email notification when your item has been dispatched.
IMPORTANT: Due to recent increase in Covid cases, ongoing restrictions and staff shortages, we are currently experiencing delays. Please allow up to 14 business days for delivery from dispatch in particular for large/oversized items. We apologise for any inconvenience caused by this.

Our Freight Partners
Toughout work with number of trusted third parties to delivery your orders to make sure you get the best options for the products to be delivered. They are:
CourierPost, Post Haste, Mainfreight, Move logistics, Precise Distribution, Transfervans from Toll Transport

Questions Regarding Your Delivery?
Please contact us via if you have any questions regarding your delivery.